If you are viewing a page and the information is out of date, the most likely problem is the disk cache within your Internet Browser. Your disk cache is designed to save you time on the Internet; the default setting is once per session. This means that each time you log on to the Internet your browser will load the current page, but if you ever go back to this page in the same Internet session, your browser will load the original page regardless if this page is the most recent or not. Your disk cache can also fill up, this means that you will never load the most recent page and you will only load the latest version of the page you have in your disk cache.
There are two solutions:
(1) The most simple is to use the "refresh" function: (a) Browser 'Refresh' button, (b) "View", 'Refresh' through the menu, (c) F5, or (d) right mouse click, 'refresh' will all compare the cache document to the network and show the most recent one. The latter is usually best, as often what appears to be one webpape, is a combination of many. The browser refresh only refreshes one of the pages, should there be many. So with the mouse, you're able to go to 'pin-point' the section you wish updated.
(2) An alternate solution is to empty or clear out your disk and memory cache. To clear out your disk cache, follow the instructions below for the type of browser you are using:
Internet Explorer 5.x
1: Click on "Tools" of the top menu toolbar.
2: Go down the menu and click on " internet options".
3: Then Click on "delete files" from the "temporary internet files" selection in the middle of the page.
4: Then click on "settings".
5: Change the "Check for newer versions of stored pages" to "every visit to the page".
Internet Explorer 4.x
1: Click on "view" of the top menu toolbar.
2: Go down the menu and click on " internet options".
3: Then Click on "delete files" from the "temporary internet files" selection in the middle of the page.
4: Then click on "settings".
5: Change the "Check for newer versions of stored pages" from "never" to a more frequent option.
Internet Explorer 2.x - 3.x
1: Click on "view" of the top menu toolbar.
2: Go down the menu and click on "options".
3: Then Click on "Advanced" from the top menu.
4: In the middle of this page there is a section called "Temporary Internet files", click on "settings".
5: Click on "Empty Folder" to clear out your files and change the "Check for newer versions of stored pages" from "never" to a more frequent option.
AOL users
If your America Online software does not use Microsoft Internet Explorer follow the instructions below.
1: Click Preferences under the "Members" menu at the top of the screen.
2: Click WWW, then the Advanced button.
3: Finally, click the Purge Cache button.
If you are using Microsoft Internet Explorer as your Web browser follow the instructions below.
1: Click on "view" of the top menu toolbar.
2: Go down the menu and click on "options".
3: Then Click on "Advanced" from the top menu.
4: In the middle of this page there is a section called "Temporary Internet files", click on "settings".
5: Click on "Empty Folder" to clear out your files and change the "Check for newer versions of stored pages" from "never" to a more frequent option.
Netscape 6.x
1: Click on "edit" of the top menu toolbar.
2: Click on "Preferences" on the pull down menu.
3: Double Click on "Advanced" on the left hand side frame.
4: Click on the word "cache" that appears on the left hand side menu.
5: Clear out "Memory Cache" and "Disk Cache" and change the compare the page in the cache
from "once per session" to "every time I view the page".
Netscape 4.x
1: Click on "edit" of the top menu toolbar.
2: Click on "Preferences" on the pull down menu.
3: Double Click on "Advanced" on the left hand side frame.
4: Click on the word "cache" that appears on the left hand side menu.
5: Clear out "Memory Cache" and "Disk Cache" and change the compare the page in the cache
from "once per session" to "every time I view the page".
Netscape 2.x - 3.x
1: Click on "options" of the top menu toolbar.
2: Click on "Network Preferences" on the pull down menu toolbar.
3: From the pop-down menu select "Cache".
4: Clear out "Memory Cache" and "Disk Cache" and change the verify documents
from "never" to a more frequent option.
